Sears: How may I help you today?
Me: I would like to order an item and have it sent as a gift to a friend.
Sears: Blah, visa #, blah blah blah item number
Me: Blah blah blah
Sears: Okay, we will be shipping that to you at a cost of blah blah blah
Me: No. I would like that shipped to the Sears store in Dawson Creek BC.
Sears: Okay, you can pick it up at such and such address in Dawson City.
Me: No. I want that sent to Dawson Creek BC. And it is for a friend. I won't be picking it up.
Sears: Okay, here is the store. You can pick it up on Nov. 15th.
Me: NO! I am having it shipped to a friend! I live in another territory. It is a gift.
Sears: Oh. Well what is their name and address blah blah blah.
Me: Blah blah blah.
Sears: Okay, it will be ready for pick up on Nov 15th. You must go to that store and show them your id and credit card.
Me: NO! I live 2000km away! I am sending it as a gift for a friend. How am I supposed to show my visa???
Sears: Oh. Okay. Well it will be ready on Nov 15th for your friend to pick up.
WHAT THE HELL IS WITH THAT!! HOW RETARDED ARE THESE PEOPLE????